Performance review phrases customer focus

What is customer focus?

The orientation of an organization toward serving its clients' needs. Having a customer focus is usually a strong contributor to the overall success of a business and involves ensuring that all aspects of the company put its customers' satisfaction first. Also, having a customer focus usually includes maintaining an effective customer relations and service program.

How to write your reviews?

·         Identify job competencies

·         Identify job standard for each competency

·         Write negative and position phrases for each competency