Performance Really Doesn't Relate To Pay
Think about the last time that you had a performance talk with your boss. You entered his / her office (or these days you picked up the phone because they are located "somewhere else") and you steeled yourself for "the talk". No, we're not having one of those "the birds & the bees" talks, rather we're getting ready to have a talk about something far more difficult to talk about: money.
Let's put a stake into one of the longest running myths out there: this talk has nothing to do with the amount of raise that you are (or are not) going to be getting. The amount of a raise that you are going to get in any given year is determined by market forces, not your boss.
In fact, it's probably your boss' boss who is setting the raises for this year. Toss in a bit of consideration for the company's annual budget for that year and you've got the makings of a done deal long before you sit down to have a discussion with your boss.
Unfortunately what this means is that the discussion that you will be having with your boss or that you will be having with your team is really just an attempt to justify the predetermined amount of raise that is being doled out. At the end of the day, a performance review really has little or nothing to do with your (or your team's) performance.
Just How Objective Is A Performance Review?
As long as we are taking a swing at performance reviews, let's go all out. Another myth that we need to dispense with is the assumption that a performance review is an objective review of a person's accomplishments or failures.
Look, there's no way that this could be objective. Dr. Samuel Culbert said it best when he said that an evaluation is a way of confirming that "Where you stand determines what you see."
In the end, a performance review of an IT worker is probably as much about how the manager sees the worker as it is about how the worker has actually performed. That doesn't really seem fair, now does it?
What All Of This Means For You
So the performance review system is broken. At least that's something that we can all agree on. It's not enough to just sit there and complain, we need to find a way to fix it. It turns out that the solution is actually rather simple (in concept).
What's been missing all along is the idea of having a manager and the worker sit down BEFORE the performance period and agree on what needs to be done. Since the real job of any IT Leader is to work with their team and coach, teach, guide, and assist them to be successful, it sure seems to make sense that agreeing on what needs to be done before the work is to be done is a good way to have a shared sense of what needs to be done.
This simplifies the post work communication. Instead of having a meaningless discussion about a bunch of vague performance characteristics, you can have a detailed discussion about actual goals and what happened with them. This is much harder to do, but ultimately much more useful to all parties involved.
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